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Privacy Policy

Welcome to Urban Box. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By accessing or using urbanbox.in, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
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We may collect the following information when you use our services:

 
Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Delivery Address

  • Billing Information

 
Order & Subscription Information

  • Subscription preferences

  • Delivery schedules

  • Purchase history

 
Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and analytics tools

 

2. How We Use Your Information
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Urban Box uses customer information to:

  • Process and deliver orders

  • Manage subscriptions and payments

  • Provide customer support

  • Send order updates and service notifications

  • Improve website performance and user experience

  • Offer promotions, updates, or marketing communication (only where permitted)

 

3. Payment Information
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Payments made on urbanbox.in are processed through secure third-party payment providers. Urban Box does not store sensitive payment details such as debit/credit card information.

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4. Cookies & Tracking Technologies
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Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic and performance

  • Enhance user experience

Users may choose to disable cookies through their browser settings.

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5. Information Sharing
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Urban Box does not sell, rent, or trade customer information to unauthorized third parties.

We may share limited information with:

  • Delivery and logistics partners

  • Payment gateway providers

  • Technology and analytics service providers

Such sharing is strictly limited to operational requirements.

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6. Data Security
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We implement reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, or disclosure.

However, no digital platform can guarantee complete security, and customers use the service at their own discretion.

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7. Customer Rights
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Customers may request to:

  • Access their personal information

  • Correct inaccurate information

  • Delete their account or stored data

  • Opt out of promotional communications

Requests may be made by contacting us through email.

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8. Third-Party Services
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Our website may contain links or integrations with third-party platforms and services. Urban Box is not responsible for the privacy practices or content of third-party websites.

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9. Changes to This Policy
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Urban Box reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be posted on urbanbox.in.

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10. Contact Us
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For questions, concerns, or privacy-related requests, please contact: hello@urbanbox.in

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